09.02.12 How Utilities and their Customers Cope with Lights Out

  •  
  • Share
  • Email
  • Print
  • - A A A +
Sayeh Tavangar

A new report from J.D. Power and Associates offers guidance on what utilities need to know about communicating with customers when outages occur. Dennis Smith, director of J.D. Power's energy practice, discusses the report's findings.

 
right left